Solution Engineer II
Skills
- SaaS solution delivery experience
- APIs & integrations proficiency
- JavaScript / frontend development familiarity
- Solution design and deployment
- Technical consulting and customer-facing skills
- Project and program execution
- Strong communication and collaboration
Responsibilities
- Design best-practice solution configurations tailored to customer requirements
- Execute deployments: setup, configure, develop, and test technical assets
- Develop and maintain LE Tag and taglet code and related front-end assets
- Collaborate with Product and R&D on feature extensions and integrations
- Manage customer APIs, integrations, widgets, and custom code
- Act as technical SME and trusted advisor to enterprise customers
- Drive customer satisfaction, reduce attrition, and increase referenceability
- Lead strategic initiatives and share best-practice delivery methods
- Enable partners with technical training and deployment support
Education
- BS/BA degree in relevant field or equivalent experience (required)
- MBA preferred
Benefits
- Medical, Dental, and Vision insurance
- Employee Assistance Program (EAP) and mental health resources
- 401(k) with up to 4% employer match
- HSA & FSA plans
- Employee Stock Purchase Program (ESPP)
- Basic and supplemental life, AD&D, short- and long-term disability
- Legal plan, identity theft protection, and critical illness coverage
- Flexible paid time off and paid public holidays
- Generous parental leave and fertility support
- Remote-first model with optional WeWork spaces
- Internal professional development resources
- Accessibility accommodations and inclusive workplace initiatives
Average salary estimate
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