Tier 2 Jobs

Provide Tier 2 technical support for EHR/EMR platforms in a fully remote HealthTech role, troubleshooting integrations and guiding healthcare clients to resolution.

Lead and scale Rapsodo’s North American post-sale experience by building CX operations, AI-assisted support, onboarding systems, and a closed-loop feedback process with Product and Engineering.

Medtronic is hiring a Senior Technical Services & Ongoing Support Specialist to deliver Tier 2 support and deployment expertise for the Touch Surgery surgical video, livestreaming, and cloud-connected platform.

Aiwyn is hiring a Tier 2 Technical Support Analyst to investigate escalated issues, resolve data and integration problems, and translate technical findings into clear guidance for customers and internal teams.

Provide Tier 2 network and application support for Intuitive's digital surgical products, troubleshooting connectivity and collaborating with clinical and engineering teams to enable safe product adoption.

Lead supplier inclusion efforts at AbbVie by integrating diverse suppliers into sourcing strategies, managing inclusion reporting, and supporting onboarding, compliance, and continuous improvement initiatives.

Support a mission-focused defense contractor as a Junior IT Security Engineer delivering Tier 1/2 user support and contributing to security and compliance initiatives.

DSN seeks a hands-on Tier 2 Application Ops Analyst/Developer to triage incidents, build monitoring/automation, and improve availability for cloud-based applications.

A fast‑paced MSP is hiring an in‑office Tier 2 IT Support Technician to own escalations, troubleshoot Windows and Microsoft 365 environments, and crush tickets efficiently and accurately.

Experienced Travel Technician with an active TS/SCI and Full Scope Polygraph needed to provide Tier 2/3 onsite IT support, hardware installation, and fiber/network maintenance in Annapolis Junction, MD.

Link Solutions is hiring a senior Computer User Support Specialist to deliver Tier 2, in-person and remote support for DEVCOM analysts at White Sands Missile Range, NM.

Modern Family Law is hiring a remote Tech Support Specialist II to provide Tier 1/2 macOS, MDM, identity, networking, and endpoint security support across the firm.

Work at a fast-growing, privacy-focused telco startup as the Enterprise Operations Analyst responsible for end-to-end operational health, tier-2 technical escalation, fulfillment, and release QA for enterprise customers.