Customer Contact Jobs

Lead outbound Zelle fraud detection and investigations at PNC's Strongsville Technology Center, managing cases, mentoring staff, and coordinating with stakeholders to prevent losses and enhance controls.

Lead complex Quiq platform implementations and CRM integrations as a Technical Consultant, translating customer needs into production-ready solutions that improve contact center operations.

Fortune Brands is hiring a remote Customer Service Representative to provide luxury-level inbound product and technical support for House of Rohl customers.

Serve as a bilingual Sales Associate at America's Best in Raritan, NJ, guiding customers through eyewear selection and fittings while supporting day-to-day store operations.

Avangrid is hiring a Vice President of Customer Service to lead billing, contact center, and collections operations across CT & MA, driving exceptional customer experience, regulatory compliance, and operational excellence.

Experienced enterprise sales leader needed to grow Microsoft Cloud and digital contact center business as a Vice President-level Sales Executive for TTEC Digital.

Hinge Health is hiring a remote Member Support Specialist to deliver empathetic, multi-channel support for members navigating MSK care, enrollment, and billing.

Lead enterprise post-sale relationships at Phonely, ensuring customers realize ROI from our voice AI platform while driving retention and revenue expansion.

Customer Care Supervisor for Culligan Quench responsible for leading a small contact-center team to deliver excellent subscription account management, improve NPS/CSAT, and reduce escalations.

Support pet owners as a Customer Support Specialist at Trupanion by delivering empathetic, efficient phone, chat, and email assistance during Pacific Time hours.

Provide solution-oriented customer support and accurate order processing for AbbVie's Allergan Aesthetics customers in Austin, ensuring timely fulfillment and an excellent customer experience.

Provide courteous front-desk and switchboard support at Ingram Content Group’s La Vergne headquarters while resolving customer inquiries and maintaining accurate records.

National Vision is hiring a detail-oriented Sales Associate to provide exceptional optical retail service and assist military customers with eyewear and contact lens selection at Vista Optical in Colorado Springs.

Centene is hiring a remote Customer Service Advocate II to conduct outbound member and provider outreach, educate on plan updates, document interactions, and escalate issues to ensure timely, compliant service.

Inclusive & Diverse

Mission Driven

Feedback Forward

Fast-Paced

Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Insurance

Mental Health Resources

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Equity

Maternity Leave

Paternity Leave

Some Meals Provided

Snacks

Social Gatherings

Lyra Health is hiring a compassionate Client Support Specialist to manage inbound calls, chats, and emails, assess client needs and safety, and connect clients to appropriate mental health care.

America's Best (National Vision) is hiring a Sales Associate - Keyholder in Hagerstown, MD to provide exceptional customer service, assist with eyewear dispensing, and support daily store operations and sales goals.

Support end-to-end order management and serve as the first point of contact for clients and customers at EVERSANA’s Memphis distribution center, ensuring accurate order fulfillment and excellent service.

Netomi is hiring a Principal Account Strategist to lead enterprise GenAI program strategy, executive engagement, and commercial expansion across Fortune-scale customers.

Lead and coach a remote customer service team at Minted to drive quality, productivity, and customer satisfaction while supporting team development and operational goals.

Serve as the in-store contact lens expert at America’s Best, fitting and educating customers while supporting retail operations and patient care.

Experienced pre-sales engineer needed to design and demo AI-driven CCaaS and digital engagement solutions, partnering with sales and product teams to win and deliver complex enterprise deals.