Sr. Solutions Architect, ServiceNow
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Solutions Architect, ServiceNow in the United States.
This role is an exciting opportunity for a seasoned solutions architect to lead the design and implementation of advanced IT Asset Management (ITAM) systems using ServiceNow. You will play a critical role in shaping scalable, end-to-end solutions that optimize asset lifecycle management, compliance, and operational efficiency. Working in a highly collaborative and innovation-driven environment, you will partner with cross-functional teams to translate complex business needs into technical architectures. The position combines strategic oversight with hands-on configuration and integration work across modern IT ecosystems. You will contribute to large-scale digital transformation initiatives while leveraging cutting-edge technologies. This is an ideal role for a proactive expert who thrives on solving complex challenges and driving continuous improvement.
- Collaborate with stakeholders to gather and translate business requirements into scalable ITAM solution architectures using ServiceNow SAM and HAM modules.
- Design and implement end-to-end ITAM solutions covering software and hardware asset lifecycles, including procurement, deployment, compliance, and disposal.
- Configure and customize ServiceNow modules, including workflows, dashboards, reports, and data models, to meet organizational needs.
- Work closely with developers, administrators, and IT teams to integrate ITAM solutions within existing systems and infrastructure.
- Provide technical leadership and support throughout implementation, resolving issues and ensuring optimal system performance.
- Assess current ITAM processes and identify opportunities for improvement, automation, and increased efficiency.
- Monitor system performance, analyze key metrics, and deliver insights for continuous optimization and cost control.
- Collaborate with vendors and software publishers to optimize licensing strategies and ensure compliance.
- Deliver training sessions and knowledge-sharing initiatives to promote best practices and effective system usage.
Requirements:
- Bachelor’s degree or equivalent professional or military experience.
- Proven experience as a Solutions Architect with a strong focus on IT Asset Management and ServiceNow SAM/HAM implementations.
- In-depth knowledge of ITAM principles, asset lifecycle management, licensing models, and compliance standards.
- Strong hands-on experience with ServiceNow administration, configuration, and customization.
- Experience designing and deploying end-to-end ITAM solutions, including integrations with enterprise systems.
- Excellent analytical and problem-solving skills with the ability to translate complex business needs into technical solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
- Project management capabilities with experience managing timelines, priorities, and deliverables.
- Relevant certifications such as ServiceNow SAM/HAM or ITIL are highly desirable.
- Self-driven mindset with a strong commitment to continuous learning and staying current with industry trends.
Benefits:
- Fully remote work flexibility within the continental United States.
- Competitive salary with performance-based incentives.
- Comprehensive healthcare coverage including medical, dental, and vision plans.
- Retirement savings plan with employer contributions.
- Paid time off and company-recognized holidays.
- Opportunities for professional development, certifications, and continuous learning.
- Exposure to cutting-edge technologies including AI, cloud, and digital transformation solutions.
- Collaborative and innovation-focused work environment.
- Occasional travel opportunities (approximately 10%) for team collaboration and project needs.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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