ABOUT THE ROLE

We are seeking a Sr. Operations Support Specialist to join our team supporting the Los Alamos National Laboratory! This position is full-time and will be based out of Los Alamos, New Mexico.

Responsibilities

• Act as the day-to-day technical interface between facility operations and programmatic tenants within laboratory spaces.

• Support daily business operations and contribute to the development and delivery of facility operations programs, policies, processes, and procedures.

• Provide guidance on governmental regulations and laboratory guidelines to ensure safe and compliant operations.

• Conduct incident investigations, manage general issues, and prepare reports.

• Participate in and support operational readiness reviews.

• Support activity approval processes for facility work execution.

• Develop, maintain, and update operational documentation and procedural manuals.

• Assist with planning, scheduling, and budgeting for facility operations and construction activities.

• Support compliance and quality functions, including training development, delivery, tracking, and assurance.

• Ensure employee training requirements are met and properly documented.

• Manage property accountability and facility access control.

• Provide general operational and administrative support as needed.

• Oversee mission deliverables for construction activities and operations, ensuring quality, accuracy, and efficiency.

• Ensure the safe and timely execution of work in a Hazard Category 2, Security Classification 2 radiological facility.

• Ensure all work is performed in compliance with laboratory policies and regulatory requirements.

• Organize and coordinate construction operations and field control activities.

• Coordinate multiple project teams to ensure proper staffing and successful execution of work.

• Provide support services across various construction projects.

• Ensure consistent application of construction engineering standards and practices.

• Develop and improve processes where gaps or inefficiencies exist.

• Manage budgets and allocate resources effectively.

• Oversee subcontractors and project personnel to ensure performance and compliance.

• Communicate effectively with stakeholders, customers, and internal teams.

• Ensure end-to-end success of assigned deliverables.

Requirements

• Education & Years of Experience – Bachelor’s Degree in Engineering or a related technical discipline eight (8) years related experience or combination of education and relevant experience. 15 or more years’ experience in the construction field and 5 years of experience supporting the DOE mission is highly desired.; additional, relevant experience may be considered in lieu of a degree.

• Citizenship – To be considered, you must be a United States (U.S.) citizen due to the federal nature of the work.

• Clearance – To be considered, you must be able to obtain and maintain a government issued clearance, if needed.

• Demonstrate strong knowledge of facility operations, construction practices, and compliance requirements.

• Be able to work effectively in regulated environments with strict safety and quality standards.

• Have experience developing and maintaining operational documentation, procedures, and training programs.

• Demonstrate the ability to manage multiple projects and priorities simultaneously.

• Possess strong communication and coordination skills across multidisciplinary teams.

• Have experience with budgeting, planning, and project execution.

Desired Skills

• Hold prior qualifications as an Electrical Field Work Supervisor, Field Work Supervisor, or Responsible Line Manager.

• Have experience working in a DOE plutonium facility or similar high-hazard nuclear facility.

• Have experience supporting construction or decontamination and decommissioning (D&D) projects.

• Demonstrate experience in work control environments.

• Be familiar with NQA-1 quality standards and compliance frameworks.

• Possess a strong background in quality control, quality assurance, and regulatory compliance.

• Demonstrate the ability to manage complex technical and operational issues.

• Have leadership experience overseeing teams and subcontractors in high-risk environments.

About the Site

The NNSA's Los Alamos National Laboratory (LANL), located in Los Alamos, New Mexico, is a design laboratory responsible for the safety and reliability of the nuclear explosives package in nuclear weapons. This lab possesses unique capabilities in neutron scattering, enhanced surveillance, radiography, and plutonium science and engineering (energy.gov).

ABOUT GEM

GEM Technologies, Inc. (GEM) is an award-winning federal contractor with more than 30 years of experience providing environmental, construction, facility management, and technical services to federal agencies, state and local governments, and commercial organizations. Founded in 1994 as a nuclear engineering firm to support federal operations in East Tennessee, GEM has since expanded into a nationwide, multi-disciplinary provider with over 270 employees and a diverse portfolio of contracts in the environmental, nuclear, and defense sectors. Some reasons to join GEM are:

• Our philosophy – We believe in the power of effective collaboration and recognize that good partnerships are the building blocks to success.

• Our relationships – Partnering with federal clients, we solve complex problems, exceed expectations, and advance critical missions.

• Our team – We are committed to managing a cohesive workforce and cultivating a supportive workplace for our employees on contracts and in-office.

• Our community involvement – Supporting our communities, we invest time and money in local schools and non-profit organizations.

COMPENSATION AND BENEFITS

GEM’s offered compensation is dependent on candidates’ education, qualifications, and relevant years of experience. To recruit and retain our exceptional staff, we offer the opportunity to elect benefit packages that best suit our employee’s needs; this includes, but is not limited to, a competitive Salary, Medical, Dental and Vision Insurance (including HSA & PPO options), Paid Time Off (PTO), Paid Holidays, Life Insurance, and a matching 401(k) Retirement Plan.

Please Note: With the exception of mandated state requirements, GEM does not publish salary information on external job boards; as such, most ranges listed are estimates made by vendors and not actual salary ranges.

EQUAL OPPORTUNITY EMPLOYER

GEM Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.