Customer Support Specialist - Call Center - job 1 of 3
Company Description
We’re not just in the business of pizza—we’re in the business of possibility. At Domino’s, we move fast, think big, and get things done together. From tech and data to marketing, HR, and beyond, our corporate teams power a global brand by solving real problems, trying new ideas, and having fun along the way. If you’re looking for a place where your work matters, your voice is heard, and growth is always on the menu—you’re in the right place.
MAKE GREAT PIZZA — AND MORE — POSSIBLE
Be a part of the world's #1 Pizza company and watch your career grow!
Job Description
- Location: Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105
- Pay: Up to $24/hr, based on qualifications and experience, plus bonus
- Schedule: Monday- Friday 12:00 pm - 8:00 pm or 6:00 am - 2:00 pm
The Senior Customer Support Representative supports US Supply Chain Center operations across all time zones by working with franchisees, stores, and supply chain centers from a centralized team at Domino's World Resource Center. Customer Support responsibilities include processing orders, managing credits, and communicating with stores to ensure smooth daily operations.
Main responsibilities
Customer Service & Credit Management
- Support inbound phone calls
- Prepare orders in warehouse management system and prepare pertinent reports for loading and production
- Order processing including processing orders from customers and ensuring accurate ordering to the Supply Chain Centers, completing manual store orders, and manage add on's/change requests
- Coordinate and share corporate, marketing, and other company information to the stores
- Maintain filing system for invoices, reports, and other customer-related information
- Support school lunch orders
- Maintain credit management for the customer and lead credit review process via SAP/Credit Tracker
- Manage stock out, stock out communication and redelivery
Qualifications
- High School diploma/GED
- Minimum 1 year of Customer Service experience, bookkeeping, or general accounting experience
- Ability to work independently and as a team
- Excellent communication, interpersonal and organizational skills
- Ability to handle multiple tasks
- Experience with Microsoft Office software
- Bilingual preferred
- Ability to work a flexible shift/schedule
Additional Information
Benefits:
- Paid Holidays and Vacation
- Medical, Dental & Vision benefits that start on the first day of employment
- No-cost mental health support for employee and dependents
- Childcare tuition discounts
- No-cost fitness, nutrition, and wellness programs
- Fertility benefits
- Adoption assistance
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
This is an onsite position in our World Resource Center located in Ann Arbor, MI.
All your information will be kept confidential according to EEO guidelines
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Modivcare seeks Virginia-based Customer Service Representatives to provide high-volume inbound support for transportation scheduling and member assistance in a remote, call-center role.
Key Private Bank is hiring a Client Service Associate to manage and complete client transactions, support Relationship Managers, and deliver high-quality service to high-net-worth clients while working Mountain Time hours.
Senior leadership role responsible for shaping and executing a global, VOC-driven customer care strategy to deliver a best-in-class customer experience across the Power Efficiency Solutions segment.
Serve as the strategic Customer Success lead for enterprise accounts, driving adoption, retention and expansion of our SaaS-based queue management and access solutions.
BlueCross BlueShield of South Carolina seeks a detail-oriented Claims Customer Service Advocate III to adjudicate complex claims and deliver exceptional customer support at its Columbia, SC office.
Provide accurate transactions and outstanding customer service as a Client Services Associate at TBK Bank, helping customers meet their financial needs while supporting branch goals.
Stewart is hiring a Client Service Representative to provide remote title, closing, and appraisal support while delivering exceptional client service and helping maintain long-term client relationships.
Customer Service Representative needed at Momentive's Niskayuna site to manage order-to-cash activities, support customers and internal teams, and ensure timely, accurate order fulfillment and billing.
Provide high-quality, onsite customer support for heating fuel and delivery services while maintaining account accuracy and ensuring excellent customer experiences.
A customer-focused role at Consider Posh Pro for a communicative, patient representative to handle phone, email, and chat inquiries and ensure excellent client satisfaction.
Siemens Healthineers is hiring a Senior Manager, Global Customer Experience to lead Medallia platform strategy, integrations, analytics and cross-functional adoption to deliver actionable CX insights.
Support a fast-paced advisory environment as a Client Experience Specialist, managing complex B2B client interactions and ensuring timely, high-quality resolutions in a remote-first setting.
The City of Tucson Parks & Recreation Department is hiring a Customer Service Representative to manage park reservations, process permits and payments, and provide front-line public service in an office setting.
Founded in 1960, Domino's is the recognized world leader in pizza delivery, with a significant business in carryout pizza. It ranks among the world's top public restaurant brands with its global enterprise of more than 17,000 stores in over 90+ in...
36 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
