QA Engineer

NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software).

To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter.

The New York City Comptroller’s Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city. Led by an independently elected citywide official, the comptroller’s office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together.

The Office of the Comptroller’s Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller’s Office. These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, service desk, computer operations, telecommunications, and document management.

Under the direction of the Director of QA, the QA Engineer is responsible for ensuring the quality, reliability, and performance of software applications throughout the development lifecycle. This role involves reviewing and analyzing business and technical requirements, developing test strategies and test cases, and executing both manual and automated testing. The QA Engineer will perform functional, regression, integration, and system testing; identify, document, and track defects using tools such as Azure DevOps; and collaborate closely with developers and stakeholders to troubleshoot issues and validate defect resolution.

Duties and responsibilities of the position include, but are not limited to the following:

- Review and analyze business and technical requirements to ensure testability and completeness.
- Develop comprehensive test plans, test strategies, and detailed test cases.
- Execute manual and automated test cases for functional, regression, integration, and system testing.
- Identify, document, and track defects using tools such as Azure DevOps or similar platforms.
- Collaborate with developers and business stakeholders to troubleshoot issues and verify defect fixes.
- Perform end-to-end testing of applications, including validation of data integrity and system workflows.
- Support user acceptance testing (UAT) activities and assist business users in validating system functionality.
- Develop and maintain automated test scripts where applicable to improve testing efficiency.
- Ensure adherence to QA standards, best practices, and documentation requirements.
- Monitor application performance and assist in identifying potential risks or quality issues.
- Provide regular updates on testing progress, risks, and quality metrics to project stakeholders.

NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software).

To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter.

COMPUTER SPECIALIST (SOFTWARE) - 13632

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.