Brightspeed Careers, Benefits, Review
Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...
Inclusive and collaborative
Pros
This company has been the most inclusive and collaborative workplace I’ve ever been a part of.Cons
Personal compensation does not meet benchmarks and many employees work remote.Top Workplaces - 2023, Charlotte Observer, 2023
Brightspeed is hiring a National Account Manager to lead multi-market enterprise partnerships and position the company as the preferred broadband and fiber partner for national developers, ownership groups and consultant networks.
Lead acquisition marketing for Direct Mail, Email, and SMS at Brightspeed, optimizing campaigns and budgets to drive measurable new-customer growth.
Lead property-level sales and partner engagement to accelerate fiber adoption across a multi-state portfolio of single-family and multi-dwelling communities for Brightspeed.
Lead lifecycle monetization and experimentation to increase ARPU and value-added service attach across Brightspeed’s existing broadband customer base.
Brightspeed is seeking an experienced Associate General Counsel to advise network operations and government affairs on franchise, pole attachment and regulatory matters to help accelerate fiber deployment.
Manage and coordinate engineering and construction activities for Brightspeed’s large-scale fiber deployment, supporting scheduling, vendor performance, design changes, and process improvements from the Charlotte remote/hybrid team.
Brightspeed is hiring a Technical Analyst to design, enhance, and support Field and Dispatch systems that drive automation and operational efficiency across the network and customer-facing teams.
Brightspeed is hiring a Communications Manager, Channel Readiness to lead frontline communications, knowledge management, and engagement that enable contact center and sales teams to deliver outstanding customer experiences.
Brightspeed is hiring a CRM Specialist to design and optimize customer journeys and email programs in Salesforce Marketing Cloud to support the company’s fiber expansion and customer experience goals.
Brightspeed is hiring an AI Transformation Manager to lead strategy, implementation and adoption of AI initiatives that drive operational efficiency and customer experience improvements.
Brightspeed is hiring a North Carolina-based Technical Support Specialist to resolve installation/service order issues, support technicians via phone and chat, and maintain inventory and assignment systems for fiber services.
