Senior Platform Engineer II

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are seeking a Senior Platform Engineer (IC4) with strong expertise in AWS cloud networking, hybrid connectivity, and regulated cloud environments. This role focuses on designing, automating, and operating secure, scalable network infrastructure across multiple AWS environments while supporting FedRAMP compliance requirements.

You will partner with Platform, Security, and CI/CD teams to deliver highly available, auditable, and automated cloud networking solutions.

Network Architecture & Cloud Design

• Design and implement secure, scalable AWS network architectures
• Architect hybrid cloud connectivity solutions between on-premises and AWS
• Design high-availability and disaster recovery network architectures
• Define multi-tenant isolation, routing boundaries, and segmentation strategies
• Create and maintain network and architecture diagrams

Infrastructure Automation & Orchestration

• Develop and maintain Terraform-based infrastructure for AWS networking resources
• Orchestrate and automate end-to-end infrastructure provisioning across multiple environments
• Design and maintain reusable, environment-aware Terraform modules
• Implement promotion workflows for infrastructure changes across environments
• Ensure consistency, traceability, and auditability of infrastructure changes
• Identify and remediate configuration drift across environments

Security, Compliance & FedRAMP Support

• Support network designs aligned with FedRAMP and NIST 800-53 requirements
• Implement and review network security controls including NACLs and Security Groups
• Partner with Security and GRC teams to support audits and compliance activities
• Assist in investigating and resolving security incidents involving network systems
• Maintain documentation required for regulated environments

Performance, Monitoring & Reliability

• Optimize AWS network performance, resiliency, and availability
• Design and implement network monitoring and alerting using DataDog, Prometheus, and AWS-native tools
• Participate in troubleshooting and root cause analysis of complex network issues
• Participate in on-call rotation and operational support

Collaboration & Technical Leadership

• Act as a networking subject matter expert across Platform and Infrastructure teams
• Contribute to architecture reviews, standards, and best practices
• Mentor junior engineers and provide technical guidance
• Maintain runbooks, SOPs, and operational documentation

Preferred Qualifications

• Hands-on experience operating or delivering FedRAMP Moderate or High environments
• AWS Advanced Networking – Specialty certification
• Experience with Kubernetes and service mesh networking (Istio, Envoy)
• Familiarity with zero-trust networking models
• Experience supporting multi-account AWS organizations or hybrid-cloud environments

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 8+ years of experience in cloud or platform engineering, with a strong focus on AWS networking
• Knowledge of supporting FedRAMP-compliant environments, including familiarity with compliance controls, audit processes, and security documentation
• Advanced understanding of AWS networking services (VPCs, subnets, routing, Transit Gateway, Route 53, Direct Connect, VPNs)
• Extensive experience with Terraform and Infrastructure as Code
• Proven experience orchestrating and automating infrastructure provisioning across multiple environments (dev, staging, production)
• Experience integrating infrastructure provisioning into CI/CD pipelines
• Proficiency in Python, Go, or Java
• Strong Linux and networking fundamentals
• Excellent system design, troubleshooting, and problem-solving skills

• Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
• Stock options.
• Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements.
• 401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.
• Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.
• Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.