Digital Support Specialist - Full Time

Position Summary: This role pairs content generation with content production and delivery.  At the center of a fast-moving newsroom, this position will shape what our audience sees, how they experience it, and why they come back. It is a blend of digital producing, reporting, and content strategy—providing the opportunity to create impactful journalism while directly influencing audience growth. You will be involved with writing breaking stories, building high-performing homepage experiences, and the use of real-time data to make smart content decisions.

This role also plays a key part in our digital studio by helping produce video and visual content that connects across platforms. In addition, you will assist in delivering live and prerecorded videos to PHL17+ CTV app.

Position Responsibilities:

• Develop a winning strategy for station content
• Expert understanding of social media platforms
• Expert understanding of SEO
• Reviews copy and will correct errors in content, grammar, and punctuation, following prescribed editorial style and formatting guidelines
• Ensures that all content meets company standards for journalistic integrity and production quality
• Builds and calendars digital campaigns to promote local shows and specials.
• Writes stories for the web and other digital platforms
• Set up and configure OBS Studio & Vmix including creating and managing scenes, sources, and audio mixing.
• Switch scenes, overlay graphics, and manage transitions in real-time.
• Monitor the stream's performance and quality.
• Quality check all content prior to distribution on PHL17+.
• Maintain weekly programming schedule to ensure 24/7 programming.
• Partner with external programming sources to make sure programming meets the station’s guidelines.

Skill/ Experience Requirements

• 2+ years of experience in digital content, journalism, or a related field
• Experience with SEO, AP Style, and digital publishing tools
• Proficient writing ability and can write headlines that drive engagement
• Ability to maneuver quickly and accurately
• Excels in multitasking and can manage multiple priorities in a fast-paced, deadline-driven environment
• Strong collaboration and communication skills
• Adaptability and is willing to learn new tools for evolving workflows and digital technology
• Willingness to work flexible hours