Tier 2 Support Jobs

Provide Tier 2 technical support for EHR/EMR platforms in a fully remote HealthTech role, troubleshooting integrations and guiding healthcare clients to resolution.

Lead and scale Rapsodo’s North American post-sale experience by building CX operations, AI-assisted support, onboarding systems, and a closed-loop feedback process with Product and Engineering.

Aiwyn is hiring a Tier 2 Technical Support Analyst to investigate escalated issues, resolve data and integration problems, and translate technical findings into clear guidance for customers and internal teams.

Provide Tier 2 network and application support for Intuitive's digital surgical products, troubleshooting connectivity and collaborating with clinical and engineering teams to enable safe product adoption.

DSN seeks a hands-on Tier 2 Application Ops Analyst/Developer to triage incidents, build monitoring/automation, and improve availability for cloud-based applications.

A fast‑paced MSP is hiring an in‑office Tier 2 IT Support Technician to own escalations, troubleshoot Windows and Microsoft 365 environments, and crush tickets efficiently and accurately.

Experienced Travel Technician with an active TS/SCI and Full Scope Polygraph needed to provide Tier 2/3 onsite IT support, hardware installation, and fiber/network maintenance in Annapolis Junction, MD.

Link Solutions is hiring a senior Computer User Support Specialist to deliver Tier 2, in-person and remote support for DEVCOM analysts at White Sands Missile Range, NM.

Modern Family Law is hiring a remote Tech Support Specialist II to provide Tier 1/2 macOS, MDM, identity, networking, and endpoint security support across the firm.

Work at a fast-growing, privacy-focused telco startup as the Enterprise Operations Analyst responsible for end-to-end operational health, tier-2 technical escalation, fulfillment, and release QA for enterprise customers.