Technical Product Support Jobs

Comcast Business is hiring a Technical Product Sales Support Specialist I in Baltimore to provide technical guidance to sales teams and customers, troubleshoot product issues, and support implementations.

WeInfuse seeks a technically savvy Product Specialist to bridge engineering and client-facing teams, driving product support, implementation, and customer-driven improvements for our infusion center SaaS.

Phonely seeks a hands-on Customer Success Representative to manage onboarding and support for SMB and mid-market accounts as we scale our conversational voice AI platform.

Technical Service Engineer supporting North American customers on product quality, claims resolution, testing and product development for a steel/materials-focused organization.

Skydio is hiring a Product Support Engineer to bridge Customer Support and Engineering, drive RCA and tooling for autonomous drone fleets, and help scale robust diagnostic and escalation processes.

Early-career technical professionals are invited to join Alertus’ Tech Forge rotational program to gain hands-on experience across software, hardware, QA, field implementations, and product teams with mentorship and a path to full-time placement.

Inclusive & Diverse

Collaboration over Competition

Fast-Paced

Growth & Learning

Runway is seeking a seasoned technical support specialist to provide enterprise-level creative and technical assistance for its AI-driven content and workflow tools.

Senior-level technical investigator responsible for diagnosing complex SaaS platform issues, driving root-cause fixes, and partnering with Product and Engineering to improve support operations and customer outcomes.

Rebar, a Series A construction tech startup, is hiring a Client Success Manager with HVAC/MEP experience to own post-implementation relationships, drive adoption, and surface product feedback.

Lead Application Support Engineer to serve as the primary GoldSim subject-matter expert, resolving customer issues, authoring documentation and training, and informing product strategy.

WorkOS is hiring an Account Manager to manage enterprise developer customers, drive adoption of platform features, and partner cross-functionally to solve technical and operational challenges.

Provide technical L2/L3 support for Vesta's configurable loan origination platform, troubleshooting issues, collaborating with engineering, and driving customer-facing improvements.

Lumos, an a16z-backed app and access management startup, is hiring a Support Engineer to deliver fast, accurate technical support and help shape the company’s customer support processes.

Provide hands-on implementation, support, and account management for Editorial Manager® and ProduXion Manager® customers in the STM publishing space.