Head Of Retention Jobs

Lead and scale the customer lifecycle and retention engine for an acquisition-driven, AI-powered insurance brokerage based in Austin, TX.

Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.

Lead DISCO’s marketing strategy and execution as a hands-on Head of Marketing, leveraging B2B SaaS expertise and music industry knowledge to drive acquisition, retention, and enterprise growth.

Lead Jerry.ai's content and voice strategy to turn transactional car‑ownership messaging into empathetic, relationship-driven experiences that build trust and retention.

Lead Handoff’s product organization to scale an AI-first construction platform, drive retention and expansion, and launch fintech and procurement verticals while coaching a high-performing PM and design team.

Lead and scale post-purchase operations and subscription retention for a high-growth DTC health & wellness brand, building systems and teams that reduce refunds and improve lifetime value.

Lead and scale growth for Marco Polo Circles as the Head of Growth Marketing, owning paid and organic acquisition, activation, retention, and AI-powered marketing capabilities for a profitable consumer product.

Confiant is hiring a hands-on Head of Customer Success to own onboarding, technical escalations, and strategic account health for its ad-security platform.

Lead marketing at Circleback—define brand and positioning, run growth experiments across channels, and build systems that turn attention into customers for a fast-shipping, AI meeting-notes platform.

Lead the creation and operation of Mancomm’s digital revenue engine—building CRM, funnels, subscription systems, and reporting to transition a legacy publishing business into a scalable digital platform.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Experienced customer-success leader wanted to scale and lead Front’s global renewals and CS organization, driving world-class retention and expansion across a ~$100M book of business.

Life.Church is hiring a strategic Head of Engagement Marketing to lead YouVersion’s global engagement, lifecycle, and social strategies to drive meaningful, measurable Scripture engagement.

Senior operations leader to own client delivery, campaign performance, and retention at a remote, growth-stage cold-email agency, ensuring scalable processes and measurable client outcomes.

Senior leader needed to build and scale Enterprise and Strategic Account Management teams, drive net revenue retention, and develop managers at a fast-growing, healthcare-focused privacy platform.