Cx Automation Jobs

Inclusive & Diverse

Customer-Centric

Mission Driven

Fast-Paced

Growth & Learning

Transparent & Candid

Diversity of Opinions

Work/Life Harmony

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Learning & Development

Fitness Stipend

401K Matching

Equity

Life insurance

Disability Insurance

WFH Reimbursements

Flex-Friendly

Paid Time-Off

Maternity Leave

Paternity Leave

Paid Holidays

Paid Volunteer Time

Sabbatical

Lead the strategy and roadmap for Zillow Rentals' AI-first support stack, integrating platforms such as Salesforce and Zendesk with LLM-powered experiences to turn Support into a strategic advantage.

Experienced cloud operations professional needed to provide Tier 1–2 support, lead platform upgrades, and drive automation and reliability improvements across cloud and legacy systems on a 2nd-shift EST schedule.

Lead and scale Rapsodo’s North American post-sale experience by building CX operations, AI-assisted support, onboarding systems, and a closed-loop feedback process with Product and Engineering.

Senior CX leader sought to scale a 40-person customer experience organization using people-centered practices and AI-enabled operations to boost satisfaction, retention, and product impact.

Lead the design and execution of digital, scalable customer experience programs that increase product adoption and retention at Quantum Metric.

HHAeXchange is hiring a senior CX Automation Engineer to architect and build AI-enabled, end-to-end customer journeys that scale personalized learning and product adoption across the homecare ecosystem.

Calabrio/Verint is hiring an Account Executive to drive enterprise CX automation sales and expand product usage across the Mid‑Atlantic territory.

Builder Prime is hiring a hands-on Senior Payments & Fintech Manager to own merchant onboarding, partner operations, and payments go-to-market to scale embedded payments as a major revenue driver.

Second Nature is hiring a Program Manager, CX Automations to lead AI- and automation-driven initiatives across Customer Success and Support and scale operational excellence globally.