Rise Jobs & Careers icon Customer Escalations Jobs

Browse 11 exciting jobs hiring in Customer Escalations now. Check out companies hiring such as Promenade, Deputy, FICO in Milwaukee, Worcester, Charlotte.

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Posted 4 days ago

Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.

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Posted 5 days ago

An early-career Technical Account Manager role focused on delivering technical success for a portfolio of Deputy customers while creating reusable playbooks and scalable processes for the TAM function.

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FICO Hybrid Work from Home, United States
Posted 10 days ago

FICO is hiring a Technical Success Director to serve as the technical steward and trusted advisor for enterprise clients, driving platform stability, adoption, and measurable business outcomes.

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Robinhood Hybrid Denver, CO; Westlake, TX
Posted 11 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings

Lead and develop a high-performing Customer Experience team at Robinhood to resolve complex customer issues, uphold quality standards, and drive service-level performance in an in-office environment.

Confiant Hybrid No location specified
Posted 14 days ago

Confiant is hiring a hands-on Head of Customer Success to own onboarding, technical escalations, and strategic account health for its ad-security platform.

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Vuori, Inc Hybrid 5600 Avenida Encinas, Carlsbad, CA 92008, USA
Posted 20 days ago

Vuori seeks a detail-oriented Customer Service Product Liaison to assess product defects, coordinate replacements, and deliver exceptional customer experiences in a fast-paced retail environment.

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MealSuite Hybrid No location specified
Posted 24 days ago

MealSuite is hiring a Manager, Customer Support to coach Team Leads, own escalations, and optimize support operations for its healthcare and senior-living foodservice SaaS platform.

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Posted 28 days ago

Lead Hospitable's North America support team to deliver fast, technically strong, and high-touch customer support for a growing SaaS product serving short-term rental hosts.

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Provide expert technical escalation management for Visa Elite Care clients, coordinating cross‑functional teams to resolve complex payment and platform issues and elevate client experience.

Lytegen Hybrid No location specified
Posted last month

Lead resolution of high-priority U.S. solar customer escalations as the Key Accounts Manager, delivering de-escalation, cross-functional coordination, and measurable improvements to customer experience.

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Inclusive & Diverse
Transparent & Candid
Growth & Learning
Collaboration over Competition

Lead a small Technical Support team in Denver for Runna/Strava, delivering high-quality in-app troubleshooting and coaching while balancing hands-on queue work and team development.

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