Cs Ops Jobs

Product Owner needed to lead NIQ's enterprise Gainsight deployment—configuring workflows, playbooks, dashboards, and governance to scale customer success across global teams.

Lead DroneDeploy’s post-sale strategy as Director of Customer Success, owning onboarding, adoption, renewal, and expansion for owners and operators across enterprise and mid-market accounts.

Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.

Lead the build-out of Doxel’s Customer Success operating system by integrating Planhat, Snowflake, Salesforce, and BI tools to scale proactive, data-driven customer engagement and expansion.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Equity

401K Matching

Branch is hiring a Customer Success Operations Manager to build AI-driven, tech-touch programs and health scoring that protect and grow usage-based revenue across a ~1,000 account portfolio.

Be the founding automation engineer in CS Ops, building AI-powered integrations and production systems that scale Customer Success, Professional Services, and Support across enterprise platforms.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Experienced customer-success leader wanted to scale and lead Front’s global renewals and CS organization, driving world-class retention and expansion across a ~$100M book of business.

Lead the Customer Success Operations function to design scalable processes, tooling, and metrics that enable CS teams to deliver consistent outcomes across enterprise and mid-market segments.

Vasion is hiring a Customer Success Operations Manager to own CS systems, reporting, playbooks, and renewals forecasting to help scale customer outcomes across a distributed team.

Automatiq is hiring a Customer Operations Analyst to own Intercom and related CX tooling, build operational dashboards and automations, and drive scalable workflows and risk monitoring for our marketplace.

A growing SaaS company is hiring a Senior Customer Success Operations Lead to build scalable, data-driven operations that improve customer adoption, retention, and expansion.

An early-stage health benefits tech company seeks a Customer Success Operations Manager to build CS systems, data hygiene, reporting, SOPs, and cross-functional processes that enable scale and reduce churn.

Barti, an AI-driven Series A startup transforming eye care, seeks an Account Manager to drive renewals, upsells, and customer advocacy across its U.S. remote customer base.