Browser Troubleshooting Jobs

Provide student-facing technical support for online classroom access across phone, chat, email and social channels in a hybrid Phoenix-based role with Grand Canyon Education.

Provide technical and functional support for Jenzabar products, resolving customer issues with SQL, log analysis, and structured troubleshooting while communicating clearly and owning case resolution.

Higher Logic is seeking an Application Engineer II to troubleshoot customer-reported issues, perform basic code and SQL analysis, and collaborate across product, operations, and support teams to resolve and escalate technical problems.