Product Marketing Manager

About the Role

At Character.AI, our mission is to build the future of AI entertainment, giving everyone access to personalized, engaging AI experiences. To bring that mission to the world, we need a product marketing leader who can own how we launch, how we message, and how we show up—in app stores, inside our product, and across every surface users encounter.

As PMM, you will lead go-to-market for product launches, own ASO performance across iOS and Android, and write the in-product copy that drives conversion across our monetization surfaces. You’ll partner with Monetization PMs (who own revenue strategy, pricing, and channel P&Ls) to translate their decisions into compelling user-facing messaging.

This is Character’s first dedicated PMM hire. You’ll report to the Head of Growth Marketing and sit at the center of Product, Growth, and Creative—defining the function from the ground up.

Responsibilities

Go-to-Market Strategy

• Lead GTM end-to-end for product launches: positioning, messaging, launch plans, cross-functional timelines, and branded campaigns

• Own the c.ai+ subscription promo calendar: plan and execute deals, discounts, and trial offers timed to brand moments, cultural moments, and product launches

• Conceive and execute branded campaigns that build awareness, drive trial, and reinforce Character’s brand with consumers

• Build and maintain the positioning framework: product positioning, competitive messaging, and value propositions that evolve with the product and market

• Monitor the competitive landscape: track competitor positioning, pricing, and marketing to inform messaging and differentiation

• Define success metrics for every launch and build repeatable playbooks from learnings

App Store Optimization (ASO)

• Own app store listing performance across iOS and Android: keyword strategy, metadata optimization, conversion rate optimization, and ranking tracking

• Lead creative collaboration with the design team to ensure screenshots, preview videos, and descriptions are high-converting and brand-aligned

• Own app store promo submissions and execution: feature nominations and promotional placements with Apple and Google, aligned with the GTM and subscription promo calendars

• Own custom product page (CPP) strategy and execution: build, test, and iterate on tailored store experiences for different audiences, campaigns, and channels

• Own ASO localization across international markets: localized keywords, metadata, screenshots, and descriptions

• Set ratings & reviews strategy: define the approach for review solicitation and sentiment monitoring; partner with support to execute

• Report on ASO performance: impression-to-install conversion, keyword rankings, CPP performance, and promo impact

In-Product Monetization Copy

• Write and own conversion copy across monetization surfaces: subscription upsells, paywall modals, upgrade prompts, pricing pages, and free-to-paid nudges—hands on keyboard

• Craft the narrative arc of the free-to-paid journey: ensure every touchpoint reinforces the value of Character+ and moves users toward conversion

• Partner with Monetization PMs to translate their decisions into compelling user-facing messaging

• Run and interpret A/B tests on in-product copy to improve upgrade rates, reduce churn, and optimize conversion

• Maintain a copy system for monetization surfaces: a library of tested headlines, CTAs, and value prop messaging the team can draw from and iterate on

Requirements

• 5–8+ years of product marketing experience at a high-growth consumer tech, AI, or subscription-based company

• Proven track record of leading product launches and branded campaigns that drove measurable adoption, engagement, or revenue

• Strong hands-on copywriter: you’ve personally written in-product copy that drives conversion—upsell flows, paywalls, pricing pages

• Deep ASO experience: you’ve owned app store listing performance, keyword strategy, and creative testing on iOS and/or Android

• Experience owning a promotional or launch calendar and coordinating cross-functional execution against it

• Exceptional storytelling skills: you can distill nuance into punchy, clear messaging across marketing and product surfaces

• Strong analytical chops: comfortable with A/B testing, funnel metrics, and using data to refine copy and positioning

• Deep cross-functional instincts: you know how to work with PMs, engineers, designers, and data scientists without a playbook

• Scrappy and self-directed—you thrive in ambiguity and move fast without waiting for permission

Nice to Have

• You’ve been an early PMM hire and built the function from scratch

• Experience marketing to Gen Z or community-driven audiences

• Familiarity with AI/ML products, LLMs, or conversational AI

• Background in growth marketing, lifecycle marketing, or product-led growth

• Experience writing conversion copy for subscription or freemium products

• Experience in consumer products with large, diverse user bases (social, gaming, entertainment, or creator platforms)

• International ASO or localization experience

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.

In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.

Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.